Privacy Policy

Thermokleen (“us”, “we”, or “our”) operates thermokleen.co.uk (the “Site”).

This Privacy Policy informs you of our policies regarding the collection, use and disclosure of personally identifiable information we receive from users of the Site. It also describes the choices available to you regarding our use of your Personal Information (also known as “personal data”) and how you can access and update that information.  Personal Information is information about you that can be used, directly or indirectly, to identify you (e.g., name, email address, mailing address, date of birth).

We use your Personal Information only for the purposes of registration, billing, and improving the Site. By using the Site, you agree to the collection and use of Personal Information in accordance with this Privacy Policy.

Information We Collect

While using the Site, we may ask you to provide us with certain Personal Information that can be used to contact or identify you in order to use features of the Site that are only available to registered users.  We may also collect contact information so that you can place orders, request information and request support.

Personal Information

To create or update an account, you supply us with an email address, phone number, password, domain and/or other similar account details.  In addition, you provide us with billing details, such as credit card information, banking information and/or billing address.

Enquiries

When you contact us we may ask for information that allows us to validate the inquiry, request specific information related to the reason you have contacted us, or contact you upon resolution of your inquiry.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit the Site (“Log Data”). This Log Data may include information such as: your computer’s Internet Protocol (“IP”) address, browser type, browser version, the time and date of your visit, the pages of our Site that you visit, the time you spend on those pages, and other site usage statistics. We use this information to help personalize search results, diagnose problems with our services, and to administer the Site.  This is not linked to any Personal Information, except to the extent necessary to prevent fraud or abuse on our system.

Cookies

We use cookies and similar technologies in the Site that help us collect information. The Site may also include cookies and similar tracking technologies of third parties, which may collect information about you via the Site and across other websites and online services.